How can we help?
We usually reply by email as soon as we can.
Account and login
Trouble signing in, or need to change your email? Tell us the email on your account and what you see on screen.
Profile, matches and blind dates
Daily matches, match windows, blind-date scheduling or the Reveal and continue-or-end flow not working as expected? Send us the match name or time and a short description.
Premium and the launch offer
Questions about Premium, the free year for the first 100 members, or managing a subscription? Subscriptions are billed and managed through your app store or payment provider.
Report a safety concern
You can report or block anyone inside the app. If something serious happened, email us with details and we will act on it.
Delete your account
The fastest way is in the app: Profile settings, then delete account. This permanently removes your profile, matches, messages and learned preferences. Can't access the app? Email us from your account email.